Q. How do I register?

A. On the Top Right, click/tap on your profile, and hit "EDIT Profile".
You will see a green bar. Tap/click on that and fill out your desired username, password, and email.
Enjoy!

Q. Is Diamond Secrets free to join?

A. Yes! Diamond Secrets is completely free to join and use. You can chat, browse rooms, and interact with the community at no cost. VIP membership — which unlocks premium features — is also free for now as our thank-you to early supporters. No credit card required.

Q. Do I need to register to chat?

A. You can browse as a guest, but registering gives you access to your full profile, private messaging, VIP features, rubies, and the ability to create or moderate rooms. Registration is quick, free, and doesn't require any personal details beyond a username, password, and email.

Q. Is Diamond Secrets available on mobile?

A. Yes! Diamond Secrets works on mobile browsers — no app download needed. Just visit diamond-secrets.org on your phone or tablet and you're good to go. The site is optimised for both Android and iOS.

Q. What is Diamond Secrets?

A. Diamond Secrets is a free, anonymous 18+ adult chat community with themed rooms, private messaging, VIP features, and a focus on meaningful connections. It's a place where you can be yourself, meet interesting people, and chat about anything — all in a safe, moderated environment.

Q. Is Diamond Secrets open to everyone?

A. No. Diamond Secrets is strictly an 18+ platform. By registering or using the site, you confirm you are at least 18 years old. Anyone found to be under 18 will be immediately and permanently banned. If you suspect a user is a minor, report them right away — we take this extremely seriously and will involve authorities if necessary.

Q. What types of content are absolutely not allowed?

A. The following are strictly prohibited in any form — text, images, links, or roleplay:

- Any sexual content involving minors (real or fictional)
- Bestiality or sexual content involving animals
- Non-consensual content or content involving real people without their consent
- Links to illegal content of any kind

Violations result in permanent bans and will be reported to law enforcement. No exceptions.

Q. What should I do if someone won't respect my boundaries?

A. You always have the right to say no. If someone continues to push after you've declined, pressures you, or guilt-trips you — that is harassment. Block them and report them straight away. We will investigate and act. Your comfort and safety matter here.

Q. What if I am contacted by someone who is making me feel unsafe?

A. Please block them and let us know immediately by contacting the mods. We will swiftly investigate and take action if required.
We have ZERO tolerance for harassment and bullying.

Q. How do I report someone?

A. There is a report function available on users' profiles and within conversations. Use it! We'll review all reports carefully.

Q. How do I block someone?

A. You can block a user directly from their profile or within a conversation. Once blocked, they will no longer be able to message you. We strongly encourage using the block feature if someone makes you uncomfortable, and following up with a report so our moderation team can review the situation.

Q. Can I promote my OnlyFans, social media, or other services here?

A. Unsolicited self-promotion, advertising, and spamming are not allowed. This includes repeatedly posting links, promoting paid services without permission, or using bots to automate messages. Organically sharing your socials in conversation is fine — but mass advertising or spam will get your account banned quickly.

Q. What if someone is pretending to be a mod or another user?

A. Impersonating staff, moderators, or other users is a bannable offence. Our team will never ask you for your password or personal information. If someone claims to be staff and asks for sensitive details, report them immediately. Creating new accounts to evade a ban is also not tolerated.

Q. What happens if someone breaks the rules?

A. We take violations of our Terms of Use seriously. We'll issue warnings, temporary suspensions, or, in severe cases, permanent bans. For illegal content, we act immediately and report to the relevant authorities.

Q. How does moderation work on Diamond Secrets?

A. We have a team of moderators who review reports and monitor for rule violations. Reports are reviewed carefully with full context before any action is taken. Depending on severity, this may result in a warning, temporary suspension, or permanent ban. For serious violations, we act immediately.

Q. Can I delete my account?

A. If you feel something isn't working out or someone is harassing you, please reach out to us and we will help. If however, you do decide, absolutely! You'll find the option in your account settings.

Q. How long do you keep my chat logs?

A. We usually keep them for a reasonable period due to platform maintenance and for security or dispute reasons. We DO NOT read your logs unless an issue is reported. We aim to look at the whole context before making any decision. Logs are deleted often to keep the server optimized.

Q. What steps do you take to keep my data secure?

A. We use industry-standard security measures like encryption and regular security audits to keep your data as safe as possible. We only look at chat logs if an issue is reported. Otherwise, logs are cleared frequently to optimize performance. Suggestions and feedback are always welcome!

Q. Is Diamond Secrets anonymous?

A. Yes — you don't need to use your real name. You can choose any username you like and chat without revealing personal information. We never share your data with third parties for marketing purposes. For full details on how your data is handled, see our Privacy Policy.

Q. I forgot my password. What do I do?

A. You can reset your password from the login screen by clicking "Forgot Password" and following the steps sent to your registered email. If you're still having trouble, contact us via our contact page and we'll get you sorted.

Q. Can I change my username?

A. Yes! Username changes cost 25 rubies each. Head to your account settings to update it. Remember, you earn rubies just by being active in the community — so get chatting!

Q. Is VIP free forever?

A. As long as possible, we will ensure not to charge users. Once you have VIP, it is good forever and you will get access to all new features. This is our thank-you gift for supporting us as we grow.

Q. What features come with VIP?

1. Profile Customization:
- Exclusive emojis, GIFs, and animated avatars.
- Custom music and YouTube videos on profiles.

2. Room Management:
- Create your own room plus a complimentary second room for staff/private use.
- Apply for a third room if your room becomes popular.

3. Chat Enhancements:
- Colored usernames, custom fonts, and nickname changes (25 rubies each).
- You get 1000 rubies on sign up and earn more by being active.
- Priority access to new and exclusive features.

Q. What are Rubies for?

A. Rubies are the chat currency! You can use them to:
- Change your username (25 rubies per change)
- Unlock customization options and rewards
- Earn more by being active in the community!

Q. How do I earn more Rubies?

A. Rubies are earned by being active! Chat in rooms, engage with the community, and check back regularly. You start with 1,000 rubies on sign-up. Keep an eye out for bonus events and community challenges where you can earn even more.

Q. How do I get VIP status?

A. VIP is currently offered free to members as we grow the platform. Once you register and are active in the community, you can apply for or be granted VIP status. VIP is permanent once awarded — it won't expire. Stay tuned to announcements for the latest on how to grab yours!

Q. How do I create my own chat room?

A. VIP members can create their own rooms directly from the platform. You get one main room plus a second room for staff or private use. If your room grows popular, you can apply for a third. Room creation tools are available in your VIP dashboard once your membership is active.

Q. Can I have a private conversation?

A. Yes! Registered users can send private messages to other users directly. Just visit their profile or click their name in a chat room to start a private conversation. Remember — always make sure the other person is comfortable before jumping into private chat.

Q. What kinds of chat rooms are available?

A. Diamond Secrets has a variety of themed rooms to suit different interests and vibes — from general chat and flirting to more specific themed spaces. Explore the room list when you log in to find your crowd. VIP members can also create their own rooms with custom themes.

Q. Can I customise how my profile looks?

A. Absolutely! VIP members can personalise their profiles with exclusive emojis, GIFs, animated avatars, custom music, YouTube videos, coloured usernames, and custom fonts. Regular members also have access to basic profile customisation. Express yourself!

Q. How do I get in touch with support?

A. The best way to reach us is contact Jenn in chat or on our contact page Here.
We check feedback and contact forms daily and encourage you to reach out directly if needed.

Q. What if I disagree with a decision?

A. You're always welcome to reach out to our support team, but we can't guarantee we'll reverse our decision. Appeals are reviewed fairly and with full context, but repeated, serious, or illegal violations are non-negotiable.

Q. I found a bug or technical issue. How do I report it?

A. We love hearing about bugs — it helps us improve! Please describe the issue in as much detail as possible (what happened, what device/browser you were using) and send it via our contact page or contact Jenn in chat. We review all technical feedback and aim to fix issues as quickly as possible.

Q. How do I become a moderator?

A. We're always looking for responsible, fair, and active community members to join the mod team. If you're interested, reach out to us through the contact page and tell us a bit about yourself and why you'd be a great fit. We look for people who are active, respectful, and genuinely care about keeping the community positive.

Q. What is Diamond Secrets' Vision?

A. To create a fun and welcoming place where people feel comfortable and valued—because everyone is a Diamond.

Q. What makes Diamond Secrets different from other chat sites?

A. Diamond Secrets was built with community first. We offer free VIP membership, a custom ruby currency system, themed rooms, full profile personalisation, and an active moderation team that genuinely cares. We're not just another chat site — we're building something people actually want to come back to every day.

Q. Does Diamond Secrets have a social media presence?

A. We're growing! Keep an eye on our site for announcements about our social media channels and community updates. The best way to stay in the loop for now is to be an active member — we share news and updates directly within the platform.